Skip to content

FAQ

Frequently Asked Questions (FAQ)

When running the anta --help command, some users might encounter the following error:

ImportError: urllib3 v2.0 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with 'OpenSSL 1.0.2k-fips  26 Jan 2017'. See: https://github.com/urllib3/urllib3/issues/2168

This error arises due to a compatibility issue between urllib3 v2.0 and older versions of OpenSSL.

How can I resolve this error?

  1. Workaround: Downgrade urllib3

    If you need a quick fix, you can temporarily downgrade the urllib3 package:

    pip3 uninstall urllib3

pip3 install urllib3==1.26.15

  2. Recommended: Upgrade System or Libraries:

    As per the urllib3 v2 migration guide, the root cause of this error is an incompatibility with older OpenSSL versions. For example, users on RHEL7 might consider upgrading to RHEL8, which supports the required OpenSSL version.

Still facing issues?

If you’ve tried the above solutions and continue to experience problems, please report the issue in our GitHub repository.

Last update: August 10, 2023